Privacy Policy

Introduction

I'm committed to handling your personal data with care and transparency. This Privacy Policy explains what information I collect, how I use it, and the rights available to you. By engaging me or using my services, you consent to the practices described here.

Information I collect

Information you provide: I may collect personal information such as your name, job title, organisation, contact details, payment information, and any other details you share when engaging my services.

Engagement-related information: During speaking engagements, consulting, coaching, or workshops, I may collect feedback or materials relevant to delivering the work we've agreed.

Technical information: When you visit my website, limited technical data such as IP address, browser type, and usage patterns may be collected. This may involve cookies or similar technologies.

Sensitive information: If confidential information is shared during an engagement, I treat it with heightened care. I only collect sensitive information when necessary and with your consent.

How I use your information

Service delivery: To deliver speaking, advisory, consulting, coaching, and related services.

Communication: To respond to enquiries, share materials, schedule sessions, or provide relevant updates.

Improvement: To refine how I work, develop my thinking, and maintain a record of engagements.

Legal and compliance: To meet legal obligations and protect against fraud or misuse.

Marketing (optional): I may send newsletters or updates if you opt in. You can opt out at any time.

Legal basis for processing

I process personal data under one or more of the following legal bases:

Contract: When processing is necessary to deliver the services you have engaged me for.

Consent: When you have explicitly given permission, such as subscribing to updates.

Legitimate interests: For purposes such as improving my work or maintaining secure systems, provided these do not override your rights.

Legal obligation: When processing is required by law.

How I share information

Third-party providers: I may use trusted providers for tasks such as payment processing, data storage, video conferencing, or email. They receive only the information necessary to perform their function.

Legal requirements: I may share information if required by law or legal process.

No sale of data: I do not sell, rent, or trade your personal information to third parties.

Data security

I use reasonable technical and organisational safeguards to protect personal information from loss, misuse, or unauthorised access. Access to personal data is limited to those who genuinely need it to support the work.

Data retention

I retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements. When data is no longer needed, I securely delete or anonymise it.

International data transfers

If personal data is transferred outside your jurisdiction, I ensure appropriate safeguards are in place — such as standard contractual clauses — to keep your information protected.

Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data I hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data in certain circumstances

• Restrict or object to certain types of processing

• Withdraw consent where processing is based on consent

• Request portability of your personal data

To exercise any of these rights, please get in touch using the contact details on this site.

Cookies and website activity

My website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You can manage cookie preferences through your browser settings.

Media and recording

When attending an event or session I'm involved in, you may be photographed, filmed, or recorded. I will always inform participants in advance, and you may opt out where feasible. Any media is handled in accordance with this policy.

Updates to this policy

I may update this Privacy Policy from time to time. Changes will be posted on this website. Continued use of my services indicates acceptance of any updated policy.

Contact

For questions or concerns about this Privacy Policy or how I handle personal data, please get in touch via the contact page or email privacy@lenavosello.com